
If you are looking to set up an WhatsApp Business account for your business to enhance communications with customers You should be aware there are two kinds of WhatsApp Business accounts. These are:
- The HTML WhatsApp Business Account is created via the WhatsApp Business application or
- A WhatsApp Business API account was created by an Official Meta Business Partner for example Whinta.
The WhatsApp Business app account is totally free. It is simple to set up accounts by installing the application onto your smartphone. However, this is not enough to connect with hundreds of users simultaneously.
In the meantime, the WhatsApp Business API account can only be created through the help of a WhatsApp Business Solution Partner (BSP) similar to whinta
Whinta has created a complete marketing, sales and Customer Service platform on WhatsApp. In this instance you will need to pay the platform fees and an WhatsApp conversation cost to get access to WhatsApp Business API. WhatsApp Business API Account.
This blog we’ll guide you through the process of creating an official WhatsApp Business account using the application and API.
What is Better: WhatsApp Business Account or WhatsApp Business API Account?
If you’re trying to figure out what account would be the most beneficial for your company, here’s the quick guide to follow:
WhatsApp Business account is suitable for small companies with less messages. Through the WhatsApp Business application, you are able to:
- Create a business profile,
- Send out a broadcast to up to 256 people simultaneously (only only to people whom you have added to your contact list),
- Create a catalog of products
- Make use of WhatsApp Business on five devices (1 mobile plus 4 PCs)
Additionally there is a WhatsApp Business API Account is perfect for medium, small and large-sized businesses that want to reach a large audience via WhatsApp. It’s ideal for companies looking to grow their business by sending out messages to a large number of users, offering human live chat assistance, automating notifications or the installation of WhatsApp chatbots.
This table provides a comparison to show the differences in WhatsApp Business App in comparison to WhatsApp Business API.
How to Create a WhatsApp Business Account
The process of creating an account on WhatsApp Business Account is incredibly simple.
In less than 10 mins, you can put it up!
Learn the following steps to find out how to set up an account for a WhatsApp business account.
- Download the WhatsApp Business app
Then, visit Play Store or App Store to install the WhatsApp Business app. .
Step 1 – How do I set up an account for a WhatsApp business account for business?
2. Check your number
If you launch the application the app will ask whether you would like to make use of an current WhatsApp number or set up an additional WhatsApp Business account with an alternative number.
Verify your new or existing number.
Step 2. How to set up an account for a WhatsApp business?
3. Make Your WhatsApp business profile
After that, you’ll be asked to enter your details for business such as name description, category, and address. Complete the information and then click Next .
Step 3 – Create a WhatsApp Business Profile
4. Create a catalog
Next, create On the next screen, you can create a Catalog of your products. Add all the details including the name of the item, its description, price and countries of origin, link to purchase and the item’s code, just similar to what we have done in the picture below.
You can create your own online store through WhatsApp by using the WhatsApp Business application (on only a small size).
Step 4: Add products
Find out what items that are that are added in the Product Catalog.
You’ve set up Your WhatsApp business Profile.
Just click on three dots that are at near the center of the display. Then select the option ‘Business Tools’.
WhatsApp Business Tools
There are a variety of business tools you can utilize to maximize the use of WhatsApp Business. WhatsApp Business application. This is a brief overview of these tools
1. Welcome Message – Create an automatic welcome message which can be automatically sent out whenever new customers send you messages on WhatsApp. This is how you can do it:
The user’s screen displays a greeting message
2. Away Message: Set up Away messages for days off or on vacation to ensure customers do not feel left out. Here’s how to do it.
3. Quick Replies – Create rapid replies to answer customers’ most frequent messages at the press of a button.
4. Labels – Sort conversations and customers by giving them labels. For instance, you can create various colored labels that include tags such as New Customer New Order, new order, etc.
5. Advertise on Facebook Set up WhatsApp Direct advertisements to Facebook as well as Instagram to bring users directly towards WhatsApp to engage further with them and turn them to customers. To improve the management of conversations Try WhatsApp’s engagement software, whinta .
6. Short Link – Short Link is a chat invitation hyperlink that you can post on social media sites to boost the number of customers who are engaged on WhatsApp.
Set up a click-to-chat button
Limitations of a WhatsApp Business Account
There are a few disadvantages to making use of the WhatsApp Business app to interact with other users, including:
1. WhatsApp broadcast limit of 128 users. Additionally, it will only be able to reach people with whom you have been added as contact list.
2. There is no option to track analytics
3. Inability to monitor agent performance.
4. In awe of the inability to connect WhatsApp Chatbot for automatizing customer service
5. There are no integration options for third-party CRM and software
6. Automated notifications aren’t available
7. Not able to send messages via clickable buttons
8. Unable to get a WhatsApp Green Tick
To get around these restrictions, you’ll need to establish an account on Facebook Business API account. We have discussed this before, WhatsApp Business API account can only be made using official platforms such as whinta.
Let’s look at how we can begin using WhatsApp Business API. WhatsApp Business API.
How can I set up an WhatsApp Business API account? (with whinta)
Similar to the WhatsApp Business account, you can easily set up a WhatsApp Business API account with whinta in just 10 minutes.
You will only require these two items to establish an account on business WhatsApp account: Business API account:
- A business website: A site for business is required in order to access WhatsApp’s Business API.
- A new number : You’ll need an active number that’s not linked in the WhatsApp account. You may also use an old number, however, you must completely delete the active WhatsApp application or account associated with it.
If you satisfy these requirements Follow the steps in the following steps:
1. Sign up on the app whinta
Sign up on the whinta sign-up site through clicking this link .
You can sign-up using your Google account, or If you have another email for work then fill in the form.
2. Make sure you have the 2-step codes (only for registration forms)
If you signed up through the form, you’ll be provided with a verification code that will verify your mobile number that you registered.
Enter the code, then press “Submit” to proceed.
3. Input your personal and company details.
- Include important business information such as business name, size of the company, industry, billing currency and time zone, so we can tailor your experience.
- After that, click”complete registration” after which click the ” Complete Registration ” button to continue.
4. You’ve activated your 14-days free trial
You are now enrolled in your 14-days trial for free, that includes:
- 500 Messages(Conversation Costs charges applicable for business initiated conversations, these are billed directly on Meta’s/Facebook end excluding GST)
- 5 Campaigns
- 100 Contacts
- 25 Automated Replies
- 3 User
- Unlimited flow builder
5. Click ‘Continue to Facebook to ask for access to the FREE WhatsApp Business API
- Select the ” Continue with Facebook ” button to initiate process of WhatsApp Business API purchase sign-up process.
- Be sure that you have admin control of the account on Facebook Business Manager account for you to continue using the application.
Note: You must confirm that you have verified your Facebook Business Manager account to gain access to the WhatsApp Business API. You can do this when signing in for WhatsApp Business API and after you have purchased WhatsApp Business API.
6. Click ‘Start’
Clicking the button will take you to the Meta window, where you will be able to sign up to sign up for WhatsApp Business API.
Click the ‘Get Start’ button to begin filling in your WhatsApp Business API order form.
7. Join your account on Facebook with whinta
Next, you must read the permissions shared by whinta and then select ‘Continue ‘ to connect your Facebook account to whinta.
8. Choose from your account on Facebook for business
Choose your Facebook account for business that you wish to connect the account with. WhatsApp Business API account.
We remind you to confirm the authenticity of this Facebook Business account for all access to WhatsApp Business API.
After choosing the right one you want to continue with, click ‘Continue ‘.
9. Input the legal details of the company.
Please fill in your WhatsApp Business API account form attentively
- The legal name of your company
- Business phone number: It could be different than the number for which you’ll need access to WhatsApp Business API.
- Commercial Website
- Business Email
Click Continue to continue.
10. Include a business address
Complete the required information regarding your company’s headquarters as well as the location, and then press’Continue ‘.
11. Select or create Your WhatsApp Business Account
The next step in the next step, you’ll need to create a brand new WhatsApp Business Account or create an existing account for business.
To set up a business account, you must enter your company’s name as well as the time zone, then press Continue.
12. Create a WhatsApp Business Profile
The WhatsApp Display name or name that is visible to users. If the display name you choose to use is different from the legal company name, you are able to submit a website for your business to establish the connection among the two.
13. Select the category you want to use and then add the description of your business
Choose the category most relevant to your company and then add a description (optional) which will be available to customers who click the profile button. The description may also be updated or changed at any point later on.
Once you’ve done this, you can proceed to the next step of the application, which is the WhatsApp Business API application.
14. Confirm that you have your WhatsApp Business Number
In the final step, you have to input the number of the phone on which you wish to access an access code to the WhatsApp Business API. Be sure that the number is active and can get the code by text or voice message for verification.
After you have entered your number Click “Send Code’.
Add the code you received, and hit ‘Submit ‘.
15. You’re WhatsApp Business API application is currently being evaluated
You’ve successfully signed up with WhatsApp Business API. WhatsApp Business API.
You’re one step towards establishing your business by using whinta .
The majority of reviews are completed immediately (within about 10 mins) The only exception is the Display Name review can take up to. 3-4 hours for approval.
16. Hooray! You’re WhatsApp Business API is live!
You can set up two kinds of WhatsApp Business accounts:
If you’re interested in creating an WhatsApp Business account for your company, then you’re at the right spot.
The update will be visible within the whinta Platform, where WhatsApp Business API status will now show LIVE. WhatsApp Business API status will show as LIVE .
Once you have been accepted you can:
- Send a WhatsApp Broadcast to all users one time.
- Automate notification for certain events, such as confirmation of an order, payment links, delivery information, and many more.
- Install WhatsApp Chatbots to Automate Customer Support
- Make use of WhatsApp Business for multiple users
- Verify Green Tick verified for your company
and much more…
7 Benefits of WhatsApp Business API with whinta
There are many WhatsApp Business API providers around the globe. Why should you choose to sign up for an account on your WhatsApp Business API account? Here are 7 good reasons to click the sign up button now and begin using the WhatsApp Business API in 10 minutes
1. Send WhatsApp Broadcasts to unlimited users. With whinta, you can easily add your contacts and broadcast messages of promotion to unlimited users in one go. Monitor the effectiveness of the broadcasting campaign by using The Analytics area.
2. Send Retargeting broadcast campaigns – whinta automatically separates your broadcast audience through delivered, read and replied audiences. Create retargeting campaigns using these filters. Retargeting campaigns have been proven to boost the number of sales and engagements for businesses.
3. Automate notification for orders, payments and more. Join your CRM system, payment processors and eCommerce platforms like Shopify, WooCommerce, and Hubspot. Zapier via APIs. Automate the notification of abandoned carts delivery to the app orders, order confirmations, update of events, and many more
4. Live chat support is available across multiple devices. Have several team members provide live chat support using the same Whatsapp number for business. Sort chats by tag names, campaigns, and attributes to enable Smart Agent Chat Routing.
5. Integrate WhatsApp seamlessly Chatbot Connect seamlessly to Google Dialogflow Smart AI Chatbots and keep track of conversations on Chat Live. Chat dashboard. Help customers resolve their queries, and upload files, images and videos in a smart and efficient way.
6. Join Now to get WhatsApp Green Tick Verified for Free. Get a verified Green Tick and establish a trustworthy brand identity. whinta assists you in signing up for the well-loved WhatsApp Green Tick at no cost.
7. Unmatched customer service from the support team If you’re stuck at any point from registering with the WhatsApp Business API to checking templates for messages, the WhatsApp support is available via chat, Google Meet, email and WhatsApp.
2. How do I set up a WhatsApp Business account? To set up a WhatsApp Business account, follow these steps:
Download the WhatsApp Business app from the Play Store or App Store.
Open the app and accept the Terms of Service.
Verify your phone number by entering the code sent via SMS or call.
Set up your business profile by adding your business name, category, and profile picture.
Add additional business information such as address, hours of operation, email, and social media links.
3. Can I use the same phone number for both WhatsApp and WhatsApp Business?
No, you cannot use the same phone number for both WhatsApp and WhatsApp Business on the same device. You need to use a different phone number for each app. However, you can use a landline number for WhatsApp Business if you prefer.
4. What are the benefits of using WhatsApp Business for my company? WhatsApp Business offers several benefits, including:
Direct communication with customers through a familiar platform.
Automated responses and quick replies to save time.
Business profile with essential information for customers.
Messaging statistics to track engagement and improve customer service.
5. How can I manage customer interactions effectively on WhatsApp Business? To manage customer interactions effectively on WhatsApp Business, you can:
Use labels to organize and categorize chats.
Set up automated greeting messages and away messages.
Utilize quick replies for frequently asked questions.
Monitor messaging statistics to understand customer engagement and improve service.
6. Is WhatsApp Business free?
The account created in the WhatsApp Business app is completely free. However, to use the WhatsApp Business API, you can create an account for free with Whinta, but you will need to pay for the chats and platform fees to use it.
7. Can I use WhatsApp Business on multiple devices?
There are two ways to use WhatsApp Business on multiple devices: - WhatsApp Business app: You can use it on up to 5 devices (1 mobile phone + 4 PCs). - WhatsApp Business API: Using an API-based platform like AiSensy, you can have agents answering customer queries live on WhatsApp.