WhatsApp KYC Verification: Increase your WhatsApp Broadcast Limit

WhatsApp has become one of the most popular ways for businesses to stay connected with their customers. Whether it’s sending updates, promotions, or support messages, WhatsApp offers businesses a fast and effective way to communicate. However, if you’ve ever tried to send messages to a large audience, you might have hit a frustrating limit. That’s where WhatsApp KYC verification comes in. This process can help you unlock higher limits for your broadcasts, so you can reach more people and grow your business.

Let’s go ahead step by step.

What Is WhatsApp KYC Verification?

In simple terms, WhatsApp KYC verification is a process that confirms your business’s identity. WhatsApp needs to make sure that you’re a legitimate business before it allows you to send messages to a large audience.

This is done through the WhatsApp Business API and your Facebook Business Manager account.

WhatsApp assigns businesses to messaging tiers based on their reputation, engagement, and compliance with policies. These tiers determine how many unique customers you can message in 24 hours:

  • Tier 0: For unverified accounts
    Messaging Limit: Can message up to 250 unique users/day.
    Requirements: Facebook verification and WhatsApp display name approval to upgrade.
  • Tier 1: For verified accounts
    Messaging Limit: Can message up to 1,000 users/day.
    Requirements: Facebook Business account verification and an approved WhatsApp display name.
  • Tier 2: For verified accounts
    Messaging Limit: Allows messaging 10,000 users/day.
    Requirements: High-quality messaging and low complaints.
  • Tier 3: For verified accounts
    Messaging Limits: Permits messaging 100,000 users/day.
    Requirements: Strong customer engagement and keep complaints to a minimum.
  • Tier 4: For verified accounts
    Messaging Limits: Unlimited messaging
    Requirements: High-volume outreach or large-scale operations

Without verification, you can only get a 250 customers limit. However, once you’ve completed this verification process, WhatsApp trusts your business and increases your broadcast limits. This means you can send messages to thousands (or even tens of thousands) of customers, depending on your account’s engagement and performance. 

Why Is KYC Verification Important for Businesses on WhatsApp?

If you’re serious about using WhatsApp to connect with your audience, KYC verification is a must. Here’s why:

  1. Higher Broadcast Limits: Without verification, you’re limited to sending messages to only a few contacts (usually up to 1,000). Verification unlocks higher tiers, allowing you to send messages to a much larger audience.
  2. Build Trust with Customers: When your business is verified, you get a blue checkmark badge next to your name. This shows customers that your business is legitimate and trustworthy.
  3. Access Advanced Features: Completing KYC may also give you access to additional WhatsApp Business API features, making it easier to manage and grow your communication efforts.
  4. Scale Your Business: Higher broadcast limits mean you can reach more customers faster, helping you scale your marketing and customer engagement efforts.

How to Complete WhatsApp KYC Verification

The KYC verification process might sound complicated, but it’s straightforward when you break it into steps. Here’s how you can do it:

1. Set Up Your Facebook Business Manager Account

If you don’t already have a Facebook Business Manager account, create one. Make sure it’s verified by submitting documents like your business name, address, and proof of incorporation.

2. Apply for WhatsApp Business API Access

To use WhatsApp for large-scale communication, you need access to the WhatsApp Business API. You can do this by partnering with a WhatsApp Business Solution Provider Whinta.

3. Submit Your Business Documents

Provide the necessary documents, such as your business registration certificate, tax identification number, and utility bills. These documents confirm that your business is legitimate.

4. Verify Your Phone Number

You’ll need a dedicated phone number for your WhatsApp Business API account. Make sure this number isn’t already linked to another WhatsApp account.

5. Set Up Two-Factor Authentication (2FA)

Add an extra layer of security by enabling 2FA on your account.

6. Wait for Approval

Once you’ve submitted everything, WhatsApp will review your application. If everything checks out, your account will be verified.

How to Increase Your Broadcast Limit After KYC Verification

Getting verified is just the first step. To make the most of your account, you need to follow some best practices. Here’s what you can do to unlock higher limits:

  1. Send High-Quality Messages: Focus on sending messages that are relevant, valuable, and engaging for your audience. Avoid spamming people with unnecessary or overly promotional content.
  2. Encourage Customer Responses: WhatsApp rewards businesses with higher limits when customers actively engage with their messages. So, include questions, polls, or other interactive elements in your broadcasts.
  3. Follow WhatsApp’s Rules: Make sure you’re complying with WhatsApp’s policies. Sending unwanted or inappropriate messages can result in penalties or account restrictions.
  4. Segment Your Audience: Instead of sending the same message to everyone, group your contacts based on their preferences or past behavior. Personalized messages tend to get better responses.
  5. Work with Whinta: Partnering with experts like Whinta can help you navigate the process, optimize your messaging strategies, and reach higher tiers faster.

How Whinta Can Help You

At Whinta, we’re here to make things simple for you. We’ll guide you through the KYC verification process and help you get the most out of WhatsApp’s features. Here’s what we offer:

  • Assistance with setting up and verifying your Facebook Business Manager account.
  • Seamless integration with the WhatsApp Business API.
  • Tips and strategies to increase your broadcast limits.
  • Ongoing support to help you scale your communication efforts.

Final Thoughts

Completing WhatsApp KYC verification is a game-changer for businesses that want to grow. By unlocking higher broadcast limits and building trust with your audience, you can take your customer communication to the next level.

Ready to get started? Let Whinta help you through the process and set you up for success. With our support, you’ll send more customer messages in no time!

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