Whinta
Customer success story · Indore, MP

How a single Indore salon reached 2,100 clients on WhatsApp — and lost none of them

Deelip Sen, founder of Sis And Bro Makeup & Hair Studio, used Whinta to turn WhatsApp into his salon's main marketing channel — 100% delivery, zero opt-outs, at ₹0.79 a message.

Beauty & WellnessWhatsApp MarketingCampaign Automation
SB

Sis And Bro · Indore

broadcast to 2,100 contacts

✨ Hair Cut Special Offer at Sis And Bro! Book your slot this week 💇

Delivered to

2,100 / 2,100

100% delivered ✓✓

Hi! I'd love to book a hair spa this Friday 😊
Perfect — see you Friday! 💚
Type a message…

0+

Active contacts

0%

Delivery rate

0

Messages sent (15 days)

0

Cost per message

0

Blocked / unsubscribed

0

Campaigns in 15 days

About the client

Meet Deelip Sen and Sis And Bro

DS

Deelip Sen

Founder & Owner — Sis And Bro Makeup & Hair Studio · 📍 Indore, Madhya Pradesh

Sis And Bro is a modern unisex salon in Indore that Deelip built from the ground up — serving hundreds of clients a month across haircuts, hair spa, hair colour, Botox hair treatment, and full bridal & event makeup. With multiple service lines, combo offers and a fast-growing repeat-client base, it isn't just a salon — it's a local brand. As the business grew, so did one problem: keeping every loyal client informed and coming back.

Bridal makeupHair spaBotox hair treatmentHair colourCombo packsEveryday styling
The challenge

A growing salon, stuck with manual outreach

By the time the client base crossed a thousand people, messaging everyone one-by-one had become impossible — and there was no way to tell what was actually working.

Hours lost to manual messaging

Promotions were typed out and sent one contact at a time — slow, inconsistent and exhausting for the team.

Zero visibility into delivery

Sending from a personal WhatsApp meant no proof an offer was ever delivered, let alone read.

Clients forgot to come back

Repeat bookings dipped — not because clients were unhappy, but because months passed with no contact.

No organised contact database

Numbers lived scattered across phones, notebooks and spreadsheets, with no way to segment them.

Wasted, untrackable spend

Print flyers and paid Instagram/Facebook ads were costly with no clear ROI.

DS

Deelip Sen

founder, in his words

We had over a thousand happy clients but no way to talk to all of them at once.
We were spending hours sending individual messages. We were losing business simply because people forgot about us between visits.
There had to be a better way — and Whinta was exactly that. 💚
Real words from the founder
The Whinta solution

One platform for contacts, campaigns, templates & insights

Whinta gave Deelip a professional WhatsApp Business API platform that replaced every manual step with structured, data-backed campaigns — no coding, no tech team.

WhatsApp-approved templates

Five marketing templates built with Whinta's AI template generator — covering haircut offers, Botox treatment, combo packs and branch promos — all Meta-approved the same day.

Smart ContentAuto VariablesWA Compliant

Broadcasts at scale

One click now sends a promotion to all 2,100+ contacts at once. Four campaigns in 15 days — every one delivered to 100% of recipients.

369 messages sent100% delivered

Real-time insights

Live delivery rates, spend by category, wallet balance, and best-time-to-send data (Friday 6:00 PM) — so every campaign is timed to land.

Live analyticsBest-time data
Inside the dashboard

Every rupee and every contact, accounted for

For the first time, Deelip could see exactly how his marketing performed. The spend breakdown shows all 238 billed messages were marketing-driven for ₹290.86 — and the contact funnel confirms his entire base of 2,100 contacts is still active, nobody dropped off.

app.whinta.com/insights?period=15d

Insights · Last 15 days

Sis And Bro Makeup & Hair Studio

Live

₹290.86

Total spend (15d)

369

Messages delivered

₹0.79

Cost per message

₹1,057

Wallet balance

Top campaign

"bholaram"

Sent to 366 contacts on 11 Jun 2026 — delivered to all 366, zero failures.

100%

delivered

Template library

Five approved templates, ready to broadcast

Built with Whinta's AI-Powered Template Generator and approved by Meta the same day — covering the salon's whole service menu.

app.whinta.com/templates
hair_cut_special_offerMarketing Approved
botox_hair_treatment_offerMarketing Approved
offer_offer_offer_Marketing Approved
salone_offer_sapna_sangita_branchMarketing Approved
sis_and_bro_salon_offerMarketing Approved

AI-Powered Template Generator

Whinta's built-in AI wrote, formatted and submitted all five templates — compliant with Meta's marketing guidelines and approved the same day.

Same-day approval

From template submission to live broadcast — Deelip's first campaign was running within 24 hours of signing up.

Template output

5

Approved templates

4

Campaigns in 15 days

100%

Meta-approved

Results timeline

From zero to 2,100 active contacts

Onboarding

Deelip set up the Sis And Bro workspace, connected the WhatsApp Business API, and imported existing Indore client contacts into Whinta.

Template creation

Five marketing templates submitted and approved the same day — covering haircut specials, Botox hair treatment, combo packs and branch-specific offers.

First campaigns

Initial broadcasts delivered 238 marketing messages at 100% success rate and just ₹0.79 average cost per message.

04

Today

Sis And Bro now has 2,100+ active subscribers, 4 campaigns running and 369 messages sent in 15 days — zero blocked or unsubscribed contacts.

"

Seeing that every single message I send is actually being delivered — and knowing the best time to send them — completely changed how I plan our promotions.

Deelip Sen, Founder, Sis And Bro Makeup & Hair Studio
Why it worked

The Whinta advantage for local businesses

Zero unsubscribes

Targeted, relevant messaging meant clients welcomed updates instead of opting out — not one contact lost.

Cost-effective reach

₹0.79 a message to reach 2,100+ Indore clients — a fraction of SMS or print advertising costs.

Time saved

Campaigns that once took hours of manual messaging now launch in minutes with approved templates.

Data-backed growth

Insights on delivery, best reply times and contact growth now inform every future campaign decision.

Want results like Sis And Bro?

Start your free Whinta trial and turn WhatsApp into your most reliable marketing channel today.

🌐 whinta.com  ·  📞 +91 8851006461  ·  ✉️ info@whinta.com