To create a message template in Whinta:
- Go to the Message Templates section: In your Whinta dashboard, select Message Templates.
- Click “Create Template”: This opens a page for template creation.
- Enter template details:
- Name: Set a name for your template.
- Language: Choose the language.
- Template Type: Select whether it’s for utility or marketing.
- Template Format: Choose between text, image, video, or document.
- Content Details: Add the body, header, and footer.
- Variables: Add any needed placeholders for dynamic content.
- Widgets: Include buttons or other interactive elements if needed.
Submit the Template: Click Create Template to submit it.
After submission, WhatsApp will review the template for approval. Within a few minutes, the status (approved or rejected) will appear in Whinta. Use the Sync Templates button to update and check the current status. Once approved by WhatsApp, the template will be available for use.
