Here’s a detailed, step-by-step guide to managing both types of billing for Whinta:
1. Platform Billing for Whinta
This billing covers your subscription to Whinta and any associated platform fees.
Steps to Manage Platform Billing in Whinta:
Access the Billing & Subscription Section:
- Log in to your Whinta dashboard.
- Navigate to Settings and select Billing & Subscription.
Add Funds to Your Account:
- In the Billing & Subscription section, click on the Add Payment button.
- Choose your preferred payment gateway and enter the amount you wish to add to your Whinta account.
Upgrade or Change Subscription Plan:
- Click on Upgrade Subscription to explore available subscription plans.
- Select the plan you want, then choose to pay with your account balance or directly through the payment gateway.
2. Conversation Billing for WhatsApp Messaging
This billing is managed directly by Meta for each WhatsApp conversation sent through Whinta.
Steps to Set Up Conversation Billing in Meta Business Manager:
Visit Meta Business Manager:
- Open your browser and go to https://business.facebook.com/settings/whatsapp-business-accounts/.
Select Your WhatsApp Business Account (WABA):
- In the Meta Business Suite, find your WhatsApp Business Account (WABA).
- Click on it to open its settings.
Go to the Settings Tab:
- Once you’re in your WABA, locate and click on the Settings tab.
- This is where you can manage configurations specific to your WhatsApp Business Account.
Add or Update a Payment Method:
- In the Settings tab, find the payment section and click on Add Payment Method.
- Enter your payment details (credit card, debit card, etc.) to ensure conversation charges for WhatsApp messaging are billed automatically.
By completing these steps, you ensure that both your Whinta platform subscription and WhatsApp conversation charges are managed seamlessly. This dual billing setup is essential for uninterrupted access to Whinta’s platform features and WhatsApp messaging services.
