Whinta's WhatsApp AI agent answers product questions from your catalogue, tells customers exactly where their order is, and sends a payment link inside the chat — in Hindi, English or Hinglish, day and night.
No code. Launch in minutes on your existing WhatsApp number.
Give your business a team member who never sleeps. Whinta's no-code AI agent builder lets you train an agent on your website, PDFs and catalogue, match it to your brand's tone, and launch it in minutes on the official WhatsApp Business API.
Your agent understands what customers actually mean — not just keywords. It answers queries, qualifies leads, recommends the right products and books appointments automatically, connecting with tools like Shopify, WooCommerce and HubSpot. And when a conversation needs a personal touch, it passes the chat to your team in Whinta's shared inbox, with complete context.
Start buildingBrand tone
A WhatsApp AI agent is software that connects an AI model to the official WhatsApp Business API so it can understand customer messages, reply in natural language, and take actions — like checking an order, recommending a product or sending a payment link — before handing complex chats to a human.
Unlike a keyword chatbot, it doesn't need the customer to type the right word or tap the right button. It follows what was said earlier in the thread and answers from your own business data.
The work your team repeats a hundred times a day, handled in the chat where customers already are.
Customers type the way they talk. The agent understands Hindi, English and Hinglish and replies in kind, using your website, PDFs and catalogue — not generic internet answers.
It reads your synced catalogue, asks one or two questions, and suggests items that fit — then offers a matching add-on at the right moment.
It fetches live order status from your store and sends a Razorpay payment link inside the chat, so customers don't need to leave WhatsApp to finish a purchase.
It asks your qualification questions, captures the answers, and books a slot — so your team starts the morning with scored leads, not a pile of unread chats.
A refund dispute, an upset customer, a question it can't answer from your data — the agent passes the chat to your team in Whinta's shared inbox with the complete conversation, so nobody asks the customer to repeat themselves.
Order status, COD confirmation, returns and product suggestions from your Shopify or WooCommerce store.
WhatsApp for e-commerceBudget and timeline qualification, site-visit booking and instant replies to ad leads.
WhatsApp for real estateAdmissions enquiries answered at 9pm, counsellor calls booked, fee reminders sent.
WhatsApp for educationAppointment booking, pre-visit instructions and follow-ups in the patient's language.
WhatsApp for healthcareEMI reminders, KYC questions and payment links, with exceptions routed to your team.
WhatsApp for financial servicesEnquiry replies and client bookings for studios, consultants and hospitality.
Read case studiesAll three can reply on WhatsApp. They differ in what they can see and what they can do next.
| Capability | Keyword chatbot | Meta Business Agent | Whinta AI agent |
|---|---|---|---|
| Understands free text and Hinglish | Exact keywords and buttons only | Yes | Yes, replies in the customer's language |
| Trained on your business | Scripted replies | Your Facebook Page, website, past chats and catalogues | Your website, PDFs and catalogue |
| Live store and payment data | Custom flows needed | Not built in | Shopify, WooCommerce, Razorpay, HubSpot |
| Shared team inbox with handoff | Separate tool | Reroutes to a person | Handoff into Whinta shared inbox with full context |
| Broadcasts, flows and voice in one place | Varies | Business app features | Broadcasts, Flow Builder, Whinta Voice in one workspace |
Based on publicly available information as of September 2026.
Bring your WhatsApp number onto the official Business API. Whinta guides the setup.
Add your website, PDFs and catalogue, then choose the tone it should speak in.
Link Shopify, WooCommerce, HubSpot or Razorpay so it can check orders and take payments.
Chat with it from your own phone, adjust replies, then switch it on for customers.
Pair your WhatsApp AI agent with Whinta Voice for AI voice agents and WhatsApp Business Calling. Every call is summarised and sent back to WhatsApp, so chats and calls share one customer timeline.
Explore Whinta VoiceNo hidden AI fees. You'll always see what each part costs before you go live.
The AI agent builder, shared inbox, broadcasts, Flow Builder and integrations.
Set by Meta per message category (marketing, utility, authentication) and passed through as billed.
Whinta automated our studio client bookings and enquiry responses directly on WhatsApp. Our booking conversion rate increased by over 40%!
Deelip SenFounder, Sis and Bro StudioThe WhatsApp AI flows and automated follow-ups saved our consultancy hours every day. Lead qualification happens seamlessly in seconds.
Rahul SingalManagement & Growth ConsultantCustomer
Whinta
Customer
Whinta
Customer
Whinta
Customer
Whinta
Customer
Whinta
Customer
Whinta
Customer
Whinta
Customer
Whinta
Customer
Whinta
Train it on your website, PDFs and catalogue today, and let it handle orders, payments and enquiries tonight.