
Whinta WhatsApp Integration for Woo-commerce
By Whinta
Whinta WhatsApp Integration for WooCommerce automatically sends WhatsApp messages to customers when they place an order or when the order status changes, using the Whinta API. Improve customer communication and keep them updated on order status in real time!
Last Updated
September 3, 2024
Version
1.0.0
Free
By installing this plugin, you agree to Whinta’s Terms of Service and Privacy Policy, as well as any applicable terms for third-party integrations.
Whinta WhatsApp Integration for WooCommerce allows WooCommerce store owners to send automated WhatsApp messages to their customers based on key order events. Using the Whinta API, this plugin enables seamless communication when orders are placed, processed, completed, or cancelled.
Key Features:
- Automated WhatsApp Messages: Send messages when an order is placed and when the order status is updated (e.g., processing, completed, cancelled).
- Customizable Message Templates: Easily personalize your WhatsApp messages with dynamic placeholders such as customer name, order ID, and total price.
- Supports Multiple Order Statuses: Create unique messages for different order states like pending, failed, processing, completed, and cancelled.
- Real-time Notifications: Keep your customers informed instantly through WhatsApp, enhancing their shopping experience.
- Debug Mode: View detailed logs of messages sent to customers, including API responses for troubleshooting.
This plugin is an ideal solution for WooCommerce store owners looking to improve customer engagement and order communication using the power of WhatsApp.
The Whinta WhatsApp Integration for WooCommerce plugin helps store owners stay in touch with their customers by automatically sending personalized WhatsApp messages when orders are placed and as their status changes. Using the Whinta API, you can configure different message templates for various order states like processing
, completed
, pending
, and failed
.
Key Features:
- Automated WhatsApp messages for order placement and status updates.
- Customizable templates for each order status.
- Templates support emojis for a friendly touch.
- Pre-built placeholders like customer name, order ID, order status, and total price.
- Instant notifications to keep customers informed, boosting engagement and satisfaction.
Note: All templates must be in English US, and it is mandatory to include all four variables (customer_name
, order_id
, order_status
, and total_price
) in the template for the plugin to work properly.
Version 1.0.0
- Initial release.
- Added support for automated WhatsApp messages for order placement and order status updates.
- Customizable message templates for different order statuses.
- Added support for emojis in templates.
- Debug information and latest order logs.
FAQ's
You need a Whinta account and an API key. You can obtain the API key by signing up for Whinta's WhatsApp API services at whinta.com.
Templates must be written in English US for them to function properly.
Yes, the plugin supports the use of emojis in templates to make messages more friendly.
Ensure that you’ve used all four variables ($customer_name
, $order_id
, $order_status
, and $total_price
) in your templates. These are required for the message to send.
After configuring the API and templates, place a test order to verify that the appropriate WhatsApp messages are sent. You can check the debug information in the settings page for more details.
Yes, if you encounter any issues or have questions, you can reach out to our support team via email or the support page.
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By installing this plugin, you agree to Whinta’s Terms of Service and Privacy Policy, as well as any applicable terms for third-party integrations.